Cream Cakes
Welcome to Bake Fresh's Cancellation and Refund Policy. This policy outlines the guidelines and procedures for canceling orders and seeking refunds for bakery products, gift hampers, corporate gifts, and bouquets. Our aim is to ensure a fair and transparent process for our valued customers.
Order Cancellation
You may cancel your order under the following conditions:
Before Processing: If you decide to cancel your order before it enters the processing stage, you are eligible for a full refund.
After Processing: Once your order has been processed and prepared for delivery, cancellation may not be possible. Please contact our customer service team to discuss the situation.
Refund Eligibility
Refunds are issued based on the circumstances of the cancellation:
Full Refund: If you cancel your order before processing or if we are unable to fulfill your order due to unforeseen circumstances, you will receive a full refund.
Partial Refund: In some cases, if an order has been partially processed and canceled, a partial refund may be issued.
Refund Process
Refunds are processed as follows:
Online Payments: If you paid for your order online, the refund will be credited back to the original payment method used during the transaction. The refund processing time may vary depending on your payment provider.
Contacting Customer Support
For order cancellations and refund inquiries, please reach out to our customer service team at info@bakefresh.in / +919501952056. We are here to assist you and ensure a smooth resolution to any concerns you may have.
Changes to Policy
We reserve the right to update or modify this Cancellation and Refund Policy at any time. The revised policy will be posted on our website, and the "Last Updated" date will reflect the changes.
Contact Us
If you have any questions or concerns regarding our Cancellation and refund Policy, please contact us at info@bakefresh.in / +919501952056.
By placing an order with Bake Fresh, you acknowledge that you have read, understood, and agree to this Cancellation & Refund Policy. Your satisfaction is our priority, and we appreciate your trust in us for your bakery products, gift hampers, corporate gifts, and bouquet needs.
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